Rubin Arthur & Company is a Prime Manufacturer of Quality, Price Pointed Precious Jewelry. Through our Regional Distributors, our customers include Department stores, National retailers, Mail Order Companies, Independent Jewelers, International accounts and Major tourist locations in the local market. Led by a fourth generation jeweler and Qualified GIA trained staff, we execute our production with efficient cost tuned precision.
We welcome all inquires email@example.com and we hope you visit us frequently to see our New Products and Services online.
Shipping & Returns.
We ship Via Federal Express for Karat Gold and USPS for Ashley Arthur Sterling Silver. Service Options include Priority Mail, Standard Overnight, Priority Overnight, 2-day service (Our most economical and widely use service with insurance at $9.95). Some areas are not eligible for all shipping options. For a complete list of options available in your area, please contact Fedex.
All Karat Gold or High Value shipments require a signature, without a signature FedEx will not complete
the delivery. Therefore, the shipping address must be one where someone
will be available to sign for the package an if an account has not been established address must match verified Paypal user. We use FedEx to ship to US addresses,
including Alaska and Hawaii. Orders received after 4:00 pm Eastern Time will
be processed the following business day.
Returns and Conditions
Our 30-day return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision.
If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition, within 30 days of the date of shipment for a refund or an exchange. It's that simple.
Returns are simple, but are subject to certain rules:
1. Call 407-629-6500 and you will be given a Return Authorization Code. Write this code on the outside of box or package will not be accepted for refund.
2. The item MUST be received at Rubin Arthur & Co WITHIN THE SPECIFIED DAYS from the date of shipment of the order from Rubin Arthur & Co. Any items received after the specified days from the shipment date will not be accepted for refund.
3. Each item must be returned in the same condition as it was sent, unworn and undamaged. Damaged goods due to client negligence will not be accepted for refund. Custom or special orders, Custom finger sized, personalized and engraved items cannot be refunded unless there is an error on behalf of Rubin Arthur & Co.
4. Rubin Arthur & Co. will refund the full cost of the item EXCLUDING shipping, handling and insurance charges. Rubin Arthur & Co. will refund shipping and handling costs only if the return is a result of Rubin Arthur & Co error. Refunds will be made in the same form as the original purchase.
You must follow these instructions exactly; failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us.
Send your returns to:
Rubin Arthur & Co.
Attn: Return Dept
2180 Park Avenue North #310
Winter Park, FL 32789
Rubin Arthur & co. Tax Information
We collect 6.5% sales tax for consumers living in the State of Florida.
Rubin Arthur & Co. upholds the highest standard of quality for each
of our products. All jewelry is hand-inspected by our professional jewelers
at all fabrication stages. While browsing through our collection, please note
that all images are enlarged for the purpose of conveying detail, and do not
represent actual size of an item. All colored gemstones may vary 0.10 carats
from the listed carat weight due to inconsistency of hand cutting gemstones.
Diamond weights may vary .005 carat. Colors of gemstones may vary in shade
due to natural inconsistencies, photography interpretation, your internet browser,
as well as your own computer/monitor system. Honesty, Integrity, Experience, Selection and Value is what we offer our customers. Should you have any questions
regarding the quality of our product, please contact us.
Prices shown at MSRP (Manufacturers suggested Retail Price). Wholesale pricing
is listed at Triple Keystone. Discount pricing is available for Retailers, Distributors, volume users and wholesalers, please contact us.
From time to time we offer Closeouts and specials Discounts direct to the Public. Please contact us for these special promotions.
All discounts will be reflected after ordering by email or phone and appropriate totals
will be adjusted for credit card purchases. At this time if a discount is applicable, it
WILL NOT show initially on your credit card checkout.
We welcome all inquires regarding volume special orders, custom projects or bidding quotes. Contact us.
Still Have Questions? Contact Customer Service
For questions regarding products, order delivery, or returns, please contact Rubin Arthur & Co Customer Service: